Virus Removal

Viruses can infect your computer and lead to slow computers, can demand money such as the ransomware (cryptolocker), or simply steal the data you put into the computer so as to compromise your identity.

Custom IT uses OS-based tools such as Kaspersky, Norton, Sophos, etc. to remove viruses, Trojans, keyloggers and other malicious software that has infected a machine. Potentially Unwanted Software (PUPs) and Malware are removed by doing a cleanup/optimization on the computer with the assistance of programs like Malwarebytes or Spybot Search & Destroy. Since some viruses are very advanced and can even bypass these powerful programs, we can also load the computer into a special recovery environment and have it analyze the hard drive(s) for threats that have compromised the operating system, your privacy and your security.

At the end of the day the best way to avoid a virus is to be mindful of what you are clicking on, don’t open attachments from unknown sources, and run regular performance scans on your machine to make sure it is things are working as they should.

Custom IT Labor Rate is $100.00 per hour. Minimum Bench Charge $55.00. Custom IT is not responsible for any loss of data. It is the Customer’s responsibility to back up data. Data back-ups can be done at the customer’s request at the labor rate above. 3-Day moneyback guarantee. Returned items must be in resaleable condition, in original packaging, with all documentation. Returned items not resaleable or returned after 3 days incur a 20% restock fee. No returns after 7 Days. Any equipment left over thirty (30) days after customer notification becomes property of Custom IT.